Our AML and Verification Policy
Every dollar that moves through our platform is subject to the anti-money-laundering and counter-terrorism-financing obligations attached to our Curaçao Gaming Control Board licence (OGL/2023/1567/0234). This page sets out, in plain terms, what we check, what we ask from you and what happens if a check cannot be completed.
Our Commitment to AML Rules
We operate under licence OGL/2023/1567/0234 issued by the Curaçao Gaming Control Board, and that licence binds us to a full anti-money-laundering (AML) and counter-terrorism-financing (CTF) programme. Our appointed Money Laundering Reporting Officer (MLRO) owns this programme, reviews it annually and reports suspicious activity to the relevant financial intelligence authority. We have held this framework in place since our launch in 2023 and it applies equally to every player, whether you deposit with PayID or with Tether.
In practical terms, our commitment means three things: we know who our players are, we understand where their money comes from when the pattern requires it, and we report anything that looks like criminal proceeds moving through the platform. We do not tolerate accounts used as a pass-through for third-party funds, and we treat evasion of verification as a serious breach of our terms.
When We Verify Your Identity
Verification points
- At registration: we screen your details against sanctions and politically-exposed-person (PEP) lists.
- Before your first withdrawal: full document verification is mandatory, with no exceptions.
- At deposit and withdrawal thresholds: additional checks may trigger once cumulative transactions exceed levels we set under our AML programme.
- On risk indicators: sudden changes in betting pattern, deposit size or payment method can prompt re-verification.
| Check | What we look at | When |
|---|---|---|
| Identity document | Passport, driver licence or national ID card | Before first withdrawal |
| Proof of address | Utility bill or bank statement, dated within 3 months | Before first withdrawal |
| Payment method ownership | Card photo, e-wallet screenshot or crypto wallet address | Before first withdrawal to that method |
How Verification Works Step by Step
Submitting your documents
You upload documents through the secure verification area of your account profile, and our compliance team reviews them in the order received. Most submissions are cleared within 24 to 48 hours, with the full window extending to 72 hours during peak periods, in line with our stated withdrawal processing time of 0 to 72 hours. You can track the status of each document in your profile at any time.
- Log in and open the verification section of your account profile.
- Photograph or scan your ID document so all four corners and the full name are visible.
- Upload a proof of address dated within the last 3 months.
- Verify your payment method, for example a Visa or Mastercard photo showing only the last 4 digits.
- Wait for our compliance team's decision, which we send to your registered email.
How we protect your documents
Why We Ask About Source of Funds
For the majority of players, standard verification is all we ever need. Where deposits reach levels our risk framework flags, or where transaction patterns do not fit the profile we hold for you, our MLRO team may request evidence of the source of funds. This is not an accusation; it is a legal obligation attached to our licence, and it protects the integrity of every withdrawal we pay.
Acceptable evidence can include recent payslips, a tax return or notice of assessment, a bank statement showing regular income, or sale documentation for an asset. We assess whatever you provide against the deposit history on your account and, once we are satisfied, we close the review and return your account to normal status. All source-of-funds reviews are confidential.
How We Monitor Transactions
Deposits, withdrawals and limits
| Limit | Amount |
|---|---|
| Minimum deposit | 30 AUD |
| Minimum withdrawal | 30 AUD |
| Daily withdrawal cap | 4,000 AUD |
| Monthly withdrawal cap | 24,000 AUD |
| Withdrawal processing | 0 to 72 hours |
If Verification Fails or Stalls
- Withdrawals are held until verification is complete; deposits may also be blocked.
- Bonuses, cashback and tournament eligibility are suspended on unverified accounts.
- Repeated failure to verify can lead to permanent account closure.
- Where we suspect money laundering or fraud, we freeze the account, and we may be legally barred from telling you that a report has been made.
How Long We Keep Records
We retain your verification documents, transaction records and AML review files for the period required under Curaçao Gaming Control Board rules, which extends to five years after your account closes. Retention is not optional for us: these records let us answer regulator and law-enforcement requests, support you in any dispute, and demonstrate that our platform was used lawfully. After the retention period ends, we delete or irreversibly anonymise your data. You may request a copy of the records we hold about you at any time by writing to [email protected], which is staffed 24/7.
Frequently Asked Questions
Do I need to verify my account before I can deposit?
No, you can deposit and play after registration. Full document verification is required before your first withdrawal, and we may ask for documents earlier if a risk threshold is reached.
How long does verification take at Billionairespin Casino?
Most documents are reviewed within 24 to 48 hours, and the maximum review window is 72 hours, matching our withdrawal processing time.
Can I withdraw to a different method than I deposited with?
Withdrawals must generally return to the same method you deposited with, up to the deposited amount. Any remaining balance can go to another verified method you own.
Why do you ask for source of funds?
Our Curaçao licence requires us to confirm that larger or unusual deposits come from legitimate means. A payslip, bank statement or tax assessment is usually enough to close the review.
What happens if my documents are rejected?
We tell you the specific reason, such as a blurry image or an expired ID, and you can resubmit straight away. Withdrawals stay on hold until valid documents are accepted.