Our Terms and Conditions

Q: How do I self-exclude from the platform?

Contact our support team by live chat or email at support@billionairespin.com. We will close your access to real-money play for the period you choose, and a self-exclusion cannot be reversed before its stated end date.

These Terms and Conditions govern your use of our platform at billionairespin-aud.com. By registering an account with us you accept every clause below, so please read them carefully before you play.

What Agreeing Means

Acceptance takes effect

You accept these Terms and Conditions the moment you register an account with us, open any real-money game, or place a wager on our platform. If you do not agree with any clause, stop using the platform and do not create an account. We recommend you save or print a copy of these terms for your records, as the version in force is the one published on this page at the time you play.

We operate under licence number OGL/2023/1567/0234 issued by the Curaçao Gaming Control Board, and our platform is owned and operated by Billionairespin N.V. These terms form a binding agreement between you and us. Where our terms conflict with the rules of a specific promotion, the promotion rules prevail for that promotion only.

1. Registration, real-money play or any wager constitutes acceptance of the full document.
2. Continued use after we publish an update means you accept the updated terms.
3. If any single clause becomes unenforceable, the remaining clauses stay in force.

Who May Register With Us

Age, residency and KYC

You may open an account only if you are at least 18 years old and you are legally permitted to gamble in your jurisdiction. Residents of the United States, the United Kingdom, France, Spain, the Netherlands and Belgium may not register or play with us, and we may close without notice any account we find in breach of this rule.

Each person may hold one account only. You must register in your own legal name, and you must complete our Know Your Customer verification before your first withdrawal by supplying a valid ID document, proof of address and verification of your chosen payment method. We may request updated documents at any time during the life of your account.

1. One account per person, per household, per IP address and per payment method.
2. Duplicate accounts may be closed and related balances forfeited.
3. You must keep your login details secure; you are responsible for all activity under your account.
4. You must update us if your personal or contact details change.

Deposits, Withdrawals and KYC

Payments on our platform

We accept deposits via PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, MiFinity, Jeton, Bitcoin, Ethereum and Tether, with a minimum deposit of 30 AUD or equivalent in your chosen currency. Withdrawals are processed through Visa, Mastercard, Skrill, MiFinity, Bank Transfer, Bitcoin, Ethereum or Tether, with a minimum of 30 AUD and a cap of 4,000 AUD per day and 24,000 AUD per month. We do not charge fees on deposits or withdrawals.

We process withdrawal requests within 0 to 72 hours, and we require full KYC verification before your first withdrawal. If an account stays dormant for 12 consecutive months, we may apply an administrative fee to its balance and may close it after further notice, provided we first attempt to contact you at your registered address.

1. Funds must come from a source you lawfully control.
2. Winnings are paid to the same method used for the qualifying deposit wherever technically possible.
3. We may delay a withdrawal pending source-of-funds or KYC checks.
4. You may not reverse a withdrawal once it has been processed.

Bonus and Promotion Rules

How our bonuses work

Bonuses, including our welcome package, weekly cashback, weekend reloads, free spin drops and tournament prizes, are governed by the specific rules published with each offer and by the clauses in this section. Unless a promotion states otherwise, bonus funds carry wagering requirements that you must complete before winnings become withdrawable, and each bonus has a stated validity window after which the bonus and any related winnings expire.

While a bonus is active, the maximum permitted bet per round is capped, and certain games may be excluded from wagering contribution. Bonuses are intended for genuine recreational play by one person once per offer, household or device.

We may cancel a bonus and reclaim bonus funds and related winnings where we identify misuse, including repeated low-margin wagering designed only to meet wagering requirements, playing excluded games, or claiming an offer in breach of its rules.

1. Wagering requirements must be met within the promotion's validity period.
2. Real-money balance is used before bonus funds.
3. Bets above the stated maximum during bonus play may void the bonus and its winnings.
4. We may withhold any bonus pending review of suspected abuse.

Conduct We Never Permit

Fraud and abuse clauses

You must not use our platform for any unlawful purpose. Fraudulent behaviour, including false KYC information, chargebacks and payment reversals, or deliberate manipulation of a payment provider, gives us the right to close your account immediately and forfeit all balances.

Bonus abuse, multi-accounting and collusion, including coordinated play across accounts to exploit promotions or tournament leaderboards, are prohibited. Automated play through bots, scripts, data mining tools or any software that interferes with our platform is a breach of these terms. You must not access our platform from a restricted country, and using a VPN, proxy or similar tool to disguise your true location is prohibited.

1. One identity may not open or control multiple accounts.
2. Chargebacks and deposit disputes may lead to permanent closure and reporting to payment providers.
3. We may void wagers and withhold winnings obtained through prohibited conduct.
4. We reserve the right to report suspected criminal activity to the relevant authorities.

Responsible Play and Self-Exclusion

Your limits, our obligations

Gambling should be entertainment, never a source of income. On our platform you may set deposit limits and loss limits, activate session reminders, and take a cooling-off period at any time from your account settings or by contacting our support team, which is available 24/7 by live chat and email.

You may self-exclude from our platform for a defined period or permanently. During a self-exclusion or cooling-off period we will close your access to real-money play and, where we operate a shared exclusion register, we will honour the exclusion across our brand. We also act when we notice signs of gambling harm: we may contact you, apply limits to your account, or exclude you where we reasonably believe play is no longer recreational. Free confidential support is available in Australia through Gambling Help Online on 1800 858 858.

If you feel you are losing control, contact us before you lose more than you intended.

1. Deposit and loss limits take effect immediately when reduced.
2. Self-exclusion cannot be reversed before its stated end date.
3. We will refund any real-money balance held when a permanent exclusion begins.
4. Underage gambling is an offence, and we report all detected instances.

Closing Accounts and Raising Disputes

Complaints and applicable law

You may close your account at any time by contacting our support team at [email protected]. Provided no investigation is outstanding, we will settle any real-money balance to your verified withdrawal method. We may also close or suspend an account where these terms are breached or where we are legally required to do so.

If you have a complaint, contact our support team first; most matters are resolved at this stage. If you are not satisfied with our response, you may escalate the complaint in writing, and we will provide a final determination within a reasonable period. These terms are governed by the laws applicable to our licence issued by the Curaçao Gaming Control Board, and disputes fall under the jurisdiction of that licensing framework unless mandatory local consumer law in your country gives you a stronger right.

1. Please raise any dispute within 30 days of the event in question.
2. Disputes are assessed on account records, which are our authoritative record of play.
3. Local consumer protection law in Australia may give you rights that these terms cannot limit.

How We Update These Terms

Amendments and notification

We may amend these Terms and Conditions at any time, including to reflect changes in law, licensing conditions, payment providers or our platform. The current version is always published on this page with a statement of when it takes effect. We will notify registered players of material changes by email or an in-platform message before they take effect.

If you keep playing after an amendment takes effect, you accept the updated terms. If you do not accept them, close your account before the effective date and we will settle your balance. We will never apply a change retroactively in a way that reduces funds already in your real-money balance.

1. The version on this page prevails over any copy saved earlier.
2. Material changes are notified at least seven days before taking effect.
3. Clauses on security, verification and prohibited conduct apply immediately where required by law.

Frequently Asked Questions

How old do I have to be to play at Billionairespin Casino?

You must be at least 18 years old, and gambling must be legal in your jurisdiction. Residents of the United States, the United Kingdom, France, Spain, the Netherlands and Belgium cannot register or play.

Can I hold more than one account?

No. We allow one account per person, per household, per IP address and per payment method. Duplicate accounts may be closed and related balances forfeited.

When do I need to complete KYC verification?

Before your first withdrawal. We ask for a valid ID document, proof of address and verification of your payment method, and we may request updated documents at any time.

What happens if I break the bonus rules?

We may cancel the bonus, reclaim bonus funds and void any winnings obtained in breach of promotion rules or through bonus abuse such as multi-accounting.

How do I self-exclude from the platform?

Contact our support team by live chat or email at [email protected]. We will close your access to real-money play for the period you choose, and a self-exclusion cannot be reversed before its stated end date.